Shipping & Delivery Policy

We ensure fast and reliable delivery service for all our customers within our service area.

1. Delivery Area

We deliver only within the Tricity region:

✔ Mohali (Punjab)

We do not provide delivery outside these locations.

2. Delivery Time
🚚 We deliver all orders within 24 Hours (same day or next day depending on order time).

Delivery time may vary slightly in case of high order volume or unforeseen conditions.

3. Delivery Charges

FREE DELIVERY is available for all orders within the Tricity area.

4. Order Processing

Orders are processed immediately after confirmation and are dispatched within a few hours.

5. Delays

Delays may occur due to weather, traffic, or emergency situations, but we try our best to deliver within 24 hours.

6. Incorrect Address

We are not responsible for failed delivery due to incorrect or incomplete address provided by the customer.

7. Contact

Email: thepethouz@gmail.com

Phone: +91 78370 00010

⚠ By placing an order, you agree to this Shipping & Delivery Policy.